A Parent’s Guide to Life at Hub William

What’s Included

Furnished bedrooms

Bedrooms include a Full XL bed, built-in dresser storage, desk, and chair. Additional bedroom features include blackout shades, a ceiling fan with light, USB-C outlets, Ethernet access, and individually keyed bedroom doors. Select apartments also include walk-in closets with built-in organizers.

Furnished living areas

Shared living spaces include modern furniture, a sofa or loveseat, coffee table, bar stools, and a 55-inch TV.

Full kitchens

Kitchens feature premium stainless-steel appliances, quartz countertops, designer cabinetry, architectural track lighting, a full-size refrigerator, electric range and oven, built-in microwave, and dishwasher.

In-unit laundry

Every apartment includes a full-size washer and dryer, giving students the convenience of taking care of laundry at home.

Internet access

High-speed Wi-Fi is available throughout the building, and bedrooms include Ethernet outlets for students who prefer a wired connection for coursework, gaming, or streaming.

What Families Should Still Plan For

Monthly installments

Families should account for their student’s monthly installment as part of the housing budget. The amount will vary based on the floor plan, bedroom type, lease term, apartment features, and availability.

Required fees

Families should keep in mind the additional fees that come with apartment living. Typical fees include trash fees, utility payments, administrative fees, and other miscellaneous fees. Check out our floor plans page for the most up-to-date fee information.

Renter’s insurance

Renter’s insurance is required. Students may provide their own qualifying policy or enroll in the available coverage for $13.95 per month.

Personal living expenses

Families should also budget for groceries, toiletries, cleaning supplies, school materials, transportation, dining out, clothing, and other day-to-day purchases.

Hub+ upgrades

Select VIP and Mansion residences include additional apartment features, with some layouts offering upgrades such as private outdoor terraces and hot tubs. Families considering an upgraded apartment should factor the selected package into the monthly housing budget.

Study Spaces for Busy Weeks

When the library is packed or a student simply wants to work closer to home, Hub William has several dedicated study options:

• Private study rooms
• Group study rooms
• Private conference rooms
• Large shared tables
• Lounge seating
• Self-serve coffee
• High-speed Wi-Fi throughout the building

Students can find a quieter room for individual work, meet classmates for a group project, prepare for an interview in a conference room, or grab coffee and settle in for an evening of studying. During midterms and finals, having several workspaces inside the building can be especially useful.

Fitness & Wellness

Hub William’s 24/7 fitness center gives residents plenty of options for staying active around classes, studying, and campus activities. Equipment includes treadmills, stationary bikes, ellipticals, stair climbers, strength machines, cable equipment, adjustable benches, dumbbells, kettlebells, medicine balls, and Pilates reformers.

There is also a private Pilates studio for residents who want a dedicated space for reformer workouts and other training.

Wellness Spa

After a workout or a long day on campus, residents can use Hub William’s wellness spa, which includes indoor hot and cold plunge pools, a sauna, fireplace, and relaxation lounge.

For students balancing classes, organizations, work, and everything else college throws their way, having these spaces at home gives them convenient options for slowing down between commitments.

Rooftop Pool & Outdoor Space

The rooftop is one of our standout community spaces. Residents have access to a heated rooftop pool with daybeds and lounge chairs, an outdoor terrace, TV, social games, and grilling areas. Our rooftop also offers views toward Michigan Stadium, giving Wolverines another place to enjoy Ann Arbor and a little maize-and-blue spirit without leaving home.

Resident Events & Everyday Connection

Hub William hosts lifestyle events, pop-up shops, giveaways, and collaborations with local brands throughout the year.

These events give students easy opportunities to meet neighbors, take a break from coursework, or try something different without having to make plans across town. Shared lounge and recreation areas also give roommates and friends places to gather outside the apartment.

On Move-In Day

Once your student receives access to their apartment, they should take a few minutes to walk through their bedroom, bathroom, kitchen, and shared living area before unpacking.

Students should confirm that the main furnishings and appliances are in place and contact the Hub William team if anything needs attention. 

It also helps to unpack the first-night essentials first. Bedding, towels, toiletries, chargers, medication, a change of clothes, and a few kitchen basics are usually much more useful on night one than opening every moving box.

Getting Familiar With Hub William

During the first few days, students should explore the building and learn where their everyday resources are located. Finding the study rooms, fitness center, wellness spa, rooftop, package areas, and leasing office early can make the first weeks of the semester easier to navigate.

Starting Off on the Right Foot With Roommates

Sharing an apartment usually works better when everyone talks about the basics early. Students may want to discuss cleaning responsibilities, groceries, guests, noise, kitchen use, shared purchases, and how common areas will be used.

Nobody needs to draw up a roommate constitution on move-in day, but a few conversations early in the semester can make shared apartment life much easier.

Looking Ahead to Move-Out

Families should also keep the end of the lease on their radar. Students should review their move-out date, cleaning expectations, personal property removal, key return requirements, and any other instructions well before their final week in the apartment.

Walking to Campus

Hub William is about a six-minute walk from the University of Michigan campus and about seven minutes from the Diag and Mason Hall. The Michigan Union is about an eight-minute walk away, while Shapiro Library is about 11 minutes on foot.

For students, that makes walking a practical option for much of daily campus life. They can head to class, meet friends at the Diag, study at Shapiro, or return to their apartment between commitments without needing a car for every trip.

Walking Around Ann Arbor

Living on William Street also puts students close to downtown Ann Arbor. Restaurants, coffee shops, shopping, takeout spots, and entertainment are all within walking distance of Hub William.

That location gives students plenty to do beyond campus, whether they are grabbing dinner with roommates, meeting someone for coffee, or spending an afternoon exploring Tree Town.

Bikes & Scooters

Hub William offers storage for residents’ bikes and scooters, giving students a designated place to keep them when they are not in use.

Biking can be particularly useful for students traveling between Central Campus and destinations farther across Ann Arbor. The University of Michigan also provides campus bike resources and transportation information for students planning regular bike trips.

University of Michigan Buses

University of Michigan campus buses connect Central Campus with North Campus, South Campus, the Medical Campus, residence halls, and other university destinations. Campus-focused routes include Bursley-Baits, Commuter North and South, Diag-to-Diag Express, Northwood routes, and the Oxford Shuttle.

For Hub William residents, the nearby Central Campus Transit Center provides access to routes serving destinations across U-M.

Rideshare

Students can use rideshare for grocery trips, appointments, airport transportation, dinners farther from campus, internships, or other trips around Ann Arbor.

Families may also want to talk through transportation plans for evenings, winter weather, and other situations when walking or biking may not be the preferred option.

TheRide

Students can also use Ann Arbor Area Transportation Authority buses, known locally as TheRide, for trips beyond campus. U-M students ride TheRide buses at no additional charge by swiping a valid Mcard when boarding.

The Blake Transit Center is located downtown on South Fifth Avenue near William Street, giving Hub William residents access to routes serving destinations across Ann Arbor and Ypsilanti.

For grocery runs, jobs, appointments, or exploring more of Ann Arbor, TheRide gives students another option beyond bringing a car.

What Students Should Handle Directly

Maintenance requests: If something in the apartment needs attention, students should reach out to Hub William’s on-site team so the issue can be addressed. We have on-site management and maintenance staff, with team members on call during the day and after hours and Community Concierges available 24 hours a day.

Payments: Students should know when their monthly installment is due, how to access their resident account, and whom to contact if they have a question about a payment or balance.

Community communication: Residents should regularly review property emails, portal messages, and other notices so they do not miss information about payments, maintenance, events, or important dates.

Roommate conversations: Cleaning, guests, shared purchases, kitchen use, noise, and other everyday roommate matters should generally begin with a conversation between the students sharing the apartment.

Lease questions: Students should keep a copy of their lease and contact our leasing office when they need clarification about a policy, deadline, renewal, or other housing matter. Residents and families can reach the team by chat, phone, email, virtual meeting, or in person at the leasing office.

How Parents Can Stay Involved

Parents and guardians still play an important role while allowing students to take the lead on everyday apartment responsibilities.

Before move-in, families may want to discuss:

• Who will make the monthly installment payments
• Which housing and personal expenses the student will manage
• Whether the student will bring a vehicle
• When a parent should be contacted about an apartment concern
• How roommate disagreements should be approached
• Important renewal and move-out dates
• How often the family plans to check in during the first few weeks

These conversations give students a clearer idea of what they are responsible for while making sure parents know when they may need to step in with guidance.

Privacy & Resident-Specific Questions

Parents can contact Hub William with general questions about leasing, amenities, floor plans, move-in, or the community.

For questions involving a particular resident’s lease, account, payments, or other personal information, the student may need to participate in the conversation or give permission for those details to be discussed.

Who should my student contact if something comes up after hours?

Hub William has Community Concierges available 24 hours a day, giving residents an on-site point of contact outside regular leasing office hours. We also have an on-call service for situations that need attention when the leasing office is closed.

For life-threatening emergencies, residents should always call 911 first.

What is a Community Concierge?

Community Concierges are members of the Hub William team who are available around the clock to assist residents with questions and needs that may come up throughout the day or after regular office hours. Their 24/7 presence gives students someone on-site to contact when they are unsure where to turn for help.

How can my student submit a maintenance request?

Students should contact Hub William’s on-site management or maintenance team when something in their apartment needs attention. Residents also have access to on-call assistance outside regular office hours for qualifying situations.

Encouraging your student to report maintenance concerns early can help the team address the issue before it becomes a larger problem.

Does my student need a car to live at Hub William?

Not necessarily. Hub William is within walking distance of the University of Michigan and downtown Ann Arbor, making it possible for students to handle many everyday trips without a vehicle.

Students can also bike, use rideshare, ride University of Michigan campus buses, or use TheRide for destinations throughout Ann Arbor and Ypsilanti.

Can parents contact Hub William directly?

Yes. Parents and guardians can contact the Hub William team by phone, email, chat, virtual meeting, or in person with general questions about leasing, amenities, move-in, and the community.

For questions involving a specific resident’s lease, payments, account, or other personal information, your student may need to participate in the conversation or provide permission before those details can be discussed.

Does Hub William offer roommate matching?

Yes. If your student does not already have a roommate or group of roommates in mind, they can choose to participate in our complimentary roommate matching program. In this program, students will complete a roommate profile with information about their interests, study habits, sleep habits, academic major, cleanliness preferences, noise preferences, and other living preferences. Our leasing team will then use this information to help pair students with roommates who may be a good fit.

What fees should families plan for at Hub William?

Families should budget for a one-time application fee, one-time administrative fee, one-time Conservice fee, and recurring technology fee. Renter’s insurance is also required, and students may provide their own qualifying policy or enroll in the available coverage. Additional fees may apply.

Is renter’s insurance required?

Yes. Hub William requires renter’s insurance. Students can provide their own qualifying policy or enroll in the community’s available coverage for $13.95 per month.

What utilities should families budget for?

Electricity, water, and sewer are billed separately through the resident portal each month. High-speed Wi-Fi is complimentary and available throughout the community.

What should my student bring for move-in?

Because Hub William apartments come fully furnished, students can focus on personal and household essentials rather than large furniture.

Students should plan to bring bedding for a Full XL or Queen bed, depending on their apartment, along with towels, toiletries, cookware, dishes, cleaning supplies, laundry products, school materials, clothing, electronics, and personal decorations. Students living with roommates should coordinate shared kitchen and household items before move-in.

How close is Hub William to the University of Michigan?

Hub William is within walking distance of the University of Michigan, with the Diag, Mason Hall, Michigan Union, Shapiro Library, and other Central Campus destinations nearby. Its East William Street location also puts students close to downtown Ann Arbor restaurants, coffee shops, shopping, and entertainment.

For parents comparing apartments near the University of Michigan, that location gives students several everyday transportation options without requiring a car for every trip.